Licensing
Manage your Inspire platform license. The licensing page handles activation, validation, and deactivation. Inspire requires a valid license to operate.
Navigate to Platform > Licensing.
Requires the Admin role.
License Status
The Status tab shows whether your installation is licensed and displays the current license details:
License Details
| Field | Description |
|---|---|
| License Key | Your license key (shown in monospace) |
| Name | The license name / plan name |
| Status | Current license state (active, expired, suspended) |
| Validation Mode | Online or Offline (certificate) |
| Expires | License expiry date, or “Never” for perpetual licenses |
| Last Validated | When the license was last checked against the server |
License Limits
Three cards show the capacity granted by your license:
| Limit | Description |
|---|---|
| Max Displays | Total display endpoints allowed (“Unlimited” for -1) |
| Max Agiles | Total agile/dashboard endpoints allowed |
| AI Credits / mo | Monthly AI credit allocation |
Entitlements
A table of feature flags included with your license. These control access to gated features throughout Inspire:
| Entitlement | Feature |
|---|---|
DEVICE_GROUPS | Device group management |
VIDEO_WALL_SYNC | Video wall configuration |
SCREEN_SHARE_WEBRTC | WebRTC screen sharing |
DIRECT_RENDERER | Renderer scaling |
ON_PREMISE_DEPLOYMENT | Network configuration |
SSO_SAML | SAML/OIDC single sign-on |
MFA | Multi-factor authentication |
OBSERVABILITY | OpenTelemetry export |
MULTI_TENANT | Multiple tenant support |
OFFLINE_LICENSING | Offline license activation |
Activating a License
Switch to the Activate tab (or Update License if already licensed).
Online Activation
Online activation validates your license key against the Optymyse licensing server. Your server must be able to reach licensing.api.optymyse.com.
- Select Online activation method
- Paste your license key into the text area
- Click Activate License
If successful, the page switches to the Status tab showing your active license.
Offline Activation
Offline activation is for servers without internet access. It requires both the license key and a signed license file (.lic).
Offline activation requires the OFFLINE_LICENSING entitlement. Contact Optymyse support to obtain a license file for your machine.
- Select Offline activation method
- Paste your license key into the first text area
- Paste the contents of your license file into the second text area
- Click Activate License
Offline licenses do not require periodic server check-ins.
Re-validating a License
For online licenses, click Re-validate License on the Status tab to check the license against the server immediately. This is useful after a license renewal or entitlement change.
Offline licenses do not have a re-validate option — they are validated by the signed certificate.
Deactivating a License
Deactivation removes the license from this machine, freeing it for use on another server.
- Click Deactivate on the Status tab
- Click Confirm Deactivate in the confirmation prompt
After deactivation, the system enters an unlicensed state and features are restricted.
Deactivation contacts the licensing server to release the machine activation. If your server is offline, the deactivation may not complete on the server side — contact Optymyse support to release the activation manually.
Troubleshooting
For license-related issues, see Licensing Troubleshooting.
Common issues:
| Problem | Solution |
|---|---|
| ”Activation failed” | Verify the license key is correct and the server can reach licensing.api.optymyse.com |
| License shows as expired | Check the expiry date. Contact your account manager for renewal. |
| Features locked despite valid license | Re-validate the license to refresh entitlements. Check the entitlements table matches your plan. |
| Cannot re-validate (offline server) | Use offline activation with a signed certificate file |
| ”Unlicensed” after server migration | Activate the license on the new server. Deactivate on the old server first if possible. |