Device Pairing

Pairing connects a physical display device to a logical endpoint in Inspire. The process uses a 6-character code and requires no special network configuration.

Use https:// for the pairing URL whenever possible. If a device reaches Inspire over plain HTTP, the pairing session and resulting device token can be observed or replayed by attackers on the same network. The pairing code itself is not enough to secure an unencrypted transport.

Pairing Process

Prepare the device

Ensure the device has:

A supported browser (Chrome, Edge, or Firefox)
Network access to your Inspire server
A display connected and powered on

Open the pairing URL

On the device, navigate to:


https://inspire.yourcompany.com/pair

If your environment currently uses plain HTTP for on-prem access, treat pairing as trusted-LAN-only traffic rather than confidential traffic.

A 6-character alphanumeric code appears on screen (e.g. A3F 7K2).

Enter the code in Inspire

In the Inspire web UI:

Navigate to Endpoints
Click on the target endpoint
Click Pair Device
Enter the 6-character code
Click Confirm

Verify

The device screen refreshes and begins rendering the endpoint’s assigned content. The endpoint status changes to “Online”.

Pairing codes expire after 15 minutes for security. Refresh the pairing page on the device to generate a new code.

Unpairing a Device

To disconnect a device from an endpoint:

Navigate to the endpoint
Click the device in the Paired Devices section
Click Unpair
The device returns to the pairing screen

Re-Pairing

A device can be re-paired to a different endpoint at any time. Simply unpair it from the current endpoint and pair it to the new one.

Troubleshooting Pairing

Issue	Solution
Code not accepted	Ensure the code has not expired (15 min lifetime)
Device shows “Cannot connect”	Check network connectivity to the Inspire server
Device paired but no content	Verify the endpoint has content assigned
Code screen not loading	Ensure the pairing URL is correct and accessible